"First, I want to thank you for your willingness to humor me and my concerns from the very beginning with regards to completing our contract and the adjustments you made to please me. Next I want to compliment Heather Ouimette for making our reservation process, including group reservations, run so smooth and effortless on our part. The entire front desk staff was very efficient and polite and quick to answer any request we made of them. Steve and the entire banquet staff did an outstanding job preparing and serving our meals, as well as keeping our meeting space properly set up and ready for our various events. Finally I want to say how impressed I was with the attention to detail and the sincere concern shown for our satisfaction by Aileen Chou-Taylor. She was always available to us and observing each event during our stay and willing to accommodate any last minute changes that we requested. I have been involved in making arrangements and conducting events of this type for our organization for over 25 years and can honestly say this was one of the most enjoyable for me as the planner. All of the comments I received from the attendees were positive."
R. Joe Paden, President
WV State Association of Letter Carriers