Glade Springs Catering Menus 30+ People - page 3

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GUIDELINES & POLICIES
ADVERTISEMENTS
Any advertisements that will contain the name The Resort at Glade
Springs must be pre-approved in writing by our Marketing Department
prior to publication or display. Please submit any and all information to
your Conference Services Manager for processing a minimum of (60)
sixty days prior to the scheduled arrival day of the program.
BANNERS AND SIGNAGE
In order to prevent damage to our fixtures and furnishings, all
decorations and/or displays brought into the Inn and conference center
by guests must be approved prior to arrival. Items may not be attached
to any stationary wall, floor, window or ceiling with nails, staples, tape or
any other substance. Requests to hang banners or special signage that
will not fit on an easel will need to be conveyed to Glade Spring’s staff at
least 72 hours prior to the time needed and are subject to management
approval. There will be a $30 per hour labor fee with a one-hour
minimum.
SECURITY AND LIABILITY
The Resort at Glade Springs will not assume any responsibility for the
damage or loss to any merchandise or articles left in the Resort prior
to, during, and after the event. In the instance that valuable items are
to be left in any banquet area, it is recommended that a security patrol
be retained. The Resort may require additional security at the guest’s
expense for some functions.
OUTSIDE VENDORS
Prior to securing outside vendors that will provide goods or services at
the Resort, you are required to confirm with The Resort at Glade Springs
that they are approved vendors. The Resort reserves the right to prohibit
vendors from working in the Resort. An approved vendor is required
to produce a Certificate of Insurance with The Resort at Glade Springs
listed as an Additionally Insured. The Certificate of Insurance must also
show coverage of $1,000,000 per occurrence and hold the Resort, its
Employees, and Guests harmless in case of any incident involving you or
your A/V provider’s equipment or individuals employed by you or your
A/V provider’s company.
SHIPMENTS
Packages must have the following information on the labels:
Conference Name
Conference Date
Contact Name
The Resort at Glade Springs
255 Resort Drive
Daniels, WV 25832
Ten boxes will be accepted at no charge. Shipments above this limit
will be charged a rate of $10.00 per box.
SMOKING
The Resort at Glade Springs is designated no smoking in all meeting and
public areas. There are specially designed smoking areas available for
guests and smoking designated guest rooms.
POLICIES
All food and beverage service must be purchased through The Resort at
Glade Springs. The sale and service of food and beverage is regulated
by the state of West Virginia. The Resort at Glade Springs, as a licensee,
is responsible for the administration of those regulations. Therefore
food and beverage cannot be brought into public rooms from outside
sources.
If alcoholic beverages are to be served on the premises, ABC regulations
require Glade Springs servers/bartenders serve the beverages. Our staff
is instructed to request proper identification verifying legal age for
consumption and has the right to refuse beverage service to any person
who in our sole opinion appears to be intoxicated. Your cooperation in
this regard will help to assure your event is a success.
For events catered outdoors (i.e. Town Square, The Lawn) delivery and/
or labor charges may apply.
Consuming raw or undercooked meats, poultry, seafood, shellfish or
eggs may increase your risk of food-borne illness.
TAX EXEMPT
Groups requesting tax exemption must submit their tax exemption
form, including number, to the Sales Office a minimum of (14) fourteen
days prior to the date of the event.
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